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How erekerek 07 Protects Your Privacy

At erekerek 07, your personal data belongs to you — we collect only what we need to run your account and process payments via DANA, OVO, GoPay and…

End-to-end data encryptionDANA, OVO, GoPay & QRIS payment data protectedAccount data deletion on requestNo third-party data sales24/7 privacy support channel

Explore the Lobby Read FAQ

Explore What Data We Collect and Why

erekerek 07 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with erekerek 07, we collect your name, email address, phone number and payment identifiers — for example, your linked DANA or OVO wallet reference — so that deposits and withdrawals can be matched to your account accurately. We also log device

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type, browser session data and IP address for fraud detection and account security purposes. Activity data such as login timestamps and session duration is retained for up to 12 months, after which it is deleted from active storage. Transaction records connected to GoPay or QRIS payments
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are retained for as long as local financial regulations require. All data processing applies where local law permits, and access to your records depends on local law in your jurisdiction. You can request a full export of your stored data by contacting our privacy team directly.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Personal Data

Our privacy support team is available every day from 08:00 to 23:00 WIB, including for accounts registered from Surabaya and other regions across Indonesia.

Live Chat Open the live chat widget inside your account dashboard and select 'Privacy Request' — our privacy team picks up those tickets within two hours during operating hours, 08:00–23:00 WIB daily.

Email Support Send your request to our dedicated privacy address shown in the account settings page. Include your registered phone number so we can verify identity before actioning any data change or deletion request.

In-App Request Form Navigate to Account Settings → Privacy → Submit Request inside the erekerek 07 app or mobile browser. The form routes directly to our data team and generates a ticket reference you can track in real time.

HOW WE HANDLE DATA

Browse Our Data Handling and Security Practices

erekerek 07 applies layered security measures to every account, from the moment you register through every deposit and withdrawal cycle.

Encryption at Rest and in Transit

All personal data — including payment wallet references for DANA, OVO and GoPay — is encrypted using AES-256 at rest and TLS 1.3 in transit. No raw payment credentials are stored on our servers.

Cookie Policy and Consent

We use session cookies for login continuity and analytics cookies to understand page performance. You can manage cookie preferences from the footer of any page; withdrawing analytics consent does not affect account access.

Account Security Controls

Two-factor authentication is available for all accounts and strongly recommended. Suspicious login attempts trigger an automatic email and SMS alert to the contact details registered on your account, giving you immediate visibility.

Data Retention Schedule

Active session logs are deleted after 12 months. Payment transaction metadata linked to QRIS or bank transfer is kept for the period required by applicable financial regulations, then purged from all active systems.

Third-Party Data Sharing

We share your data only with payment processors — such as the QRIS network — and fraud-screening services necessary to operate your account. We do not sell, rent or exchange your personal data with advertisers or data brokers.

Your Right to Access and Erasure

You may request a full export of your stored data or ask for permanent deletion at any time via Account Settings or our privacy email. We action verified erasure requests within seven business days, subject to regulatory retention rules.

Frequently Asked Questions About Your Privacy

These are the questions we receive most often about how erekerek 07 handles personal data, cookies, payment information and account rights. If your question is not listed here, reach our privacy team through live chat or the in-app request form.

We collect your name, email address, phone number and the payment wallet reference you use — such as your DANA or OVO account ID. We also record your device type and IP address for security verification during login and transactions.

No. QRIS scan data is retained at session level only. GoPay payment tokens are encrypted at rest and kept only for as long as local financial regulations require, after which they are deleted from all active databases.

Go to Account Settings → Privacy → Submit Request, or send an email from your registered address to our privacy team. We will compile and deliver your data export within seven business days of verifying your identity.

Yes. Submit a deletion request through the in-app form or live chat. We will remove your data from active systems within seven business days, except for transaction records we are required to retain under applicable financial regulations.

We share data only with payment processors — including the DANA, OVO, GoPay and QRIS networks — and with fraud-screening partners required to operate your account securely. We do not sell or trade your data with any advertiser or broker.

Open the cookie preferences panel in the page footer. You can accept or decline analytics cookies independently of session cookies. Declining analytics cookies does not affect your ability to log in or use any account feature.

Active profile data is deleted within seven business days of a confirmed account closure. Payment transaction records are retained for the period required by local financial regulations; access to those records depends on local law in your jurisdiction.

How erekerek 07 Protects Your Privacy

Contact Us About Your Personal Data

Browse Our Data Handling and Security Practices

Encryption at Rest and in Transit

Cookie Policy and Consent

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Your Right to Access and Erasure

Frequently Asked Questions About Your Privacy

01 What personal data does erekerek 07 collect when I open an account?

02 Is my QRIS or GoPay payment data stored permanently?

03 How do I request a copy of all the data erekerek 07 holds about me?

04 Can I ask erekerek 07 to delete my personal data entirely?

05 Does erekerek 07 share my information with third parties?

06 How can I manage cookies on the erekerek 07 site?

07 What happens to my data if I close my erekerek 07 account?

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